πΒ Returns & Refund Policy
AtΒ Just Love Tallow, every product is handcrafted in small batches with care and attention to quality. We want you to love your purchase, but we also need to keep things safe and fair for everyone.
Due to hygiene and product safety regulations, we cannot accept returns or exchanges on skincare itemsΒ once they have been opened or used.
If your item arrivesΒ damaged or faulty, please contact us withinΒ 7 days of deliveryΒ atΒ jlt@fulhamhomestead.com.auΒ with your order number and a clear photo of the issue. Weβll happily arrange aΒ replacement or refundΒ as soon as possible.
We donβt offer refunds for change of mind, but if thereβs a problem with your order, weβll always do our best to make it right.
All return or replacement requests must be made withinΒ 14 days of delivery. Customers are responsible for return postage unless the item is faulty or damaged.
Thank you for supporting a small Australian business β your understanding helps us continue creating pure, handcrafted products with love and integrity.